bd995 Privacy Policy

bd995 places the highest importance on the privacy of its users. This Privacy Policy ("Policy") explains what information is collected when you use the bd995 platform, how that information is used, under what circumstances it may be shared with third parties, and what your rights are. By using this platform, you are considered to have agreed to the terms of this Policy. We recommend that you read this Policy carefully in full.

Information is collected at various stages on the bd995 platform, from account creation through gaming sessions. The different types of information collected are described below:

1.1 Information Provided Directly by You

When you register or manage your account on bd995, the following information is collected:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Financial transaction details — such as bKash, Nagad, Rocket, or bank transfer information
• What you share yourself through support or other communication channels

1.2 Automatically Collected Information

Some information is collected automatically when you browse or use the platform:

• IP address and device identifier information
• Browser type and version, operating system
• Which pages on the platform were visited and for how long
• Gaming activity, betting history, and transaction logs
• Information collected through cookies and similar tracking technologies

bd995 uses collected information for the following purposes:

• To create, verify, and manage accounts
• To process financial transactions including deposits, withdrawals, and prize distributions
• To ensure platform security and detect fraudulent activity
• To provide customer support and respond to your complaints or questions
• To improve platform performance and user experience
• To carry out monitoring required to comply with responsible gaming policies
• To inform you about relevant offers or updates (if you have given your consent)

bd995 places the highest priority on protecting your personal and financial information. Several technical and organisational measures are maintained to this end:

• SSL Encryption: All data transferred between the platform and your device is protected with SSL (Secure Socket Layer) encryption.
• Restricted Access: Only authorised personnel have access to your information, and they are bound by confidentiality agreements.
• Secure Server Infrastructure: Data is stored on secure, encrypted servers.
• Regular Security Reviews: Regular security assessments of the system are conducted to identify potential vulnerabilities.

However, it is never possible to make data transmission over the internet completely secure. You are therefore advised to keep your account password confidential and to log out immediately after logging in from an unfamiliar device.

3.1 Data Retention Period

Information is retained for as long as your account remains active or for as long as required to meet applicable legal obligations. When an account is closed or becomes inactive, information is deleted or securely retained in accordance with applicable law.

bd995 never sells your personal information. However, information may be shared in the following limited and specific circumstances:

4.1 Service Providers

Trusted third parties may be engaged to assist with payment processing, identity verification, and technical infrastructure management. These organisations may only use the information to perform the specific services assigned to them and are obligated to comply with our privacy standards.

4.2 Legal Obligations

Information may need to be disclosed in response to a court order, government directive, or applicable law. In such cases, every effort will be made to notify you in advance where possible.

4.3 Business Restructuring

If bd995 ever undergoes a business restructuring, merger, or acquisition, information may be transferred to the new ownership. However, the terms of this Policy will remain in effect.

The bd995 platform uses cookies and similar technologies. Cookies are small data files stored in your browser that improve the functionality of the platform.

• Essential Cookies: These are essential for the basic functionality of the platform — such as maintaining login sessions.
• Functional Cookies: These help remember your preferences and settings.
• Analytical Cookies: These are used to review platform usage and improve services.

It is possible to disable cookies by changing your browser settings, but this may limit some functionality of the platform.

As a user of the bd995 platform, you have the following rights regarding your personal information:

• Right of Access: You have the right to request a copy of the information held about you.
• Right to Rectification: If any information is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, however some information may need to be retained due to legal obligations.
• Right to Object to Processing: You may object to the processing of your information for specific purposes.
• Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise these rights, email us at [email protected]. We will respond to your request as quickly as possible.

bd995 is strictly a platform for persons aged 21 and above. If a minor registers intentionally or by mistake, all their information will be deleted as quickly as possible and the associated account will be closed immediately.

Our registration process includes age verification. If you become aware of a minor using the platform, please contact [email protected] immediately.

The bd995 platform may contain content from third-party game providers such as PG Soft, Pragmatic Play, JILI, and Spribe. These providers have their own privacy policies, and bd995 is not responsible for their data collection practices. You are advised to read the relevant policies before using any third-party service.

bd995 may review and update this Privacy Policy from time to time. If significant changes are made, users will be notified by email or through platform notifications. Continued use of the platform after an update indicates that you have accepted the revised Policy.

We therefore recommend making a habit of visiting this page periodically. The "Last updated" date shown at the top of the Policy will always reflect the date of the most recent change.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 — in Bengali and English